Quality Standards
There are many different Quality Standards available to organisations in the charity and community sectors.
Some, like PQASSO, are general, covering issues such as basic governance structures, accountability and service-user involvement.
Others are tailored to specific types of work, such as the Advice Quality Standard.
The amount of work and cost involved in attaining a Quality Standard varies depending on the type and size of your organisation, the accrediting body of the Quality Standard, and your organisation's ability to meet the standard's requirements - for example, the policies and procedures you already have in place.
Common Quality Standards in the Charity Sector
Click here for a list of fourteen key quality standards you might want to consider, including:
- PQASSO - PQASSO covers all aspects of an organisation, from governance to service delivery and monitoring outcomes. PQASSO’s flexibility means it can be used by all types of third sector organisations, including charities, social enterprises, community interest companies and community groups.
- Investors in People - Make people management excellence count. We're here to help you realise the potential of your people, improve standards and gain the accreditation to prove it. Click here for summary document.
This video from the Mentoring and Befriending Foundation highlights major benefits that apply to their and all quality standards:
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